Electronic data is a strategic asset that enables growth and profitability, and the solution you select to protect and archive that data is a strategic investment. Since Data Storage Group’s commitment is to your success we offer you world-class software and stand behind it with superior service.

DSG’s highly responsive customer care is delivered by a team of industry veterans. Whether you are building a new configuration or expanding your infrastructure, our well-trained experts will help you achieve your objectives.

The Support Center focuses on delivering rapid turnaround on customer requests. Whether you have specific technical questions or need software assistance, your issue will be clearly identified and appropriately escalated to ensure rapid resolution and minimal business impact.

The annual software support and subscription agreement includes:

Technical Assistance

8am to 5pm (US Mountain time)

Monday thru Friday

1 hour response time on emails and voicemails

Website Login (Knowledge Base and downloads)

Software Subscription

Free software upgrades

Free software service packs